1. General Use of the Website & Services

• The content on our website (including images, designs, product descriptions, blogs, and case studies) is intended for informational and promotional purposes only.
• You may not use this website for illegal purposes, including but not limited to: spreading malicious software, unauthorized data collection, or engaging in fraudulent activities.
• You must ensure that the information you provide during inquiries, consultations, or purchases is accurate and complete. We reserve the right to cancel services or orders if false or misleading information is provided.
• Access to the website does not grant you ownership of any content, design, or material presented herein.

2. Products & Services

• We specialize in the design, manufacturing, and installation of modular kitchens, wardrobes, storage units, and other related products.
• While we strive for accuracy, all images, 3D renders, catalogs, and website visuals are for illustrative purposes only. The actual product may differ in terms of color, size, texture, and finish due to screen settings, lighting, or material availability
• All products are subject to availability. In the event of discontinuation of a specific design or material, we will suggest alternatives of similar quality and price range.
• Customization requests will be honored wherever possible, but feasibility, safety, and technical limitations may apply.

3. Orders & Payments

• Placing an order with us constitutes an offer to purchase under these Terms. We reserve the right to accept or decline any order at our discretion.
• A minimum advance payment of [X%] of the total order value is required to confirm an order. The balance must be paid according to the agreed schedule (e.g., progress milestone payments and final payment before handover).
• Payments can be made via bank transfer, cheque, online gateways, or any approved method. All payment confirmations must be documented.
• In cases of delayed payments, we reserve the right to:
  a. Withhold delivery or installation.
  b. Charge late payment fees as applicable.
  b. Cancel the order without refunding the advance (in case of excessive default).
  
• Price quotes are valid only for a limited period (typically 15–30 days). After expiry, the Company reserves the right to revise prices.

4. Installation & Delivery

• Delivery timelines are communicated during the confirmation of the order but may vary due to factors beyond our control (such as raw material shortages, shipping delays, labor availability, or unforeseen circumstances).
• Customers are responsible for ensuring the site is ready for installation, including flooring, wall finishes, plumbing, and electrical points. Any delay caused due to site readiness will not be our liability.
• Additional charges may apply if:
  • The delivery location is not easily accessible.
  • There are last-minute structural modifications required at the site.
  • Installation requires specialized labor or tools not covered in the original agreement.
• The customer (or their authorized representative) must be present during delivery and installation to inspect the product and raise any concerns immediately.

5. Warranty & After-Sales Support

• Products may be covered under a manufacturer’s warranty for a specific period (details provided at the time of purchase). Warranty coverage typically applies to defects in manufacturing or material quality.
• Warranty does not cover:
  • Damage due to mishandling, accidents, or improper use.
  • Modifications or repairs carried out by unauthorized personnel.
  • Normal wear and tear, including fading of laminates, scratches, or minor dents.
  • Issues arising from poor site conditions (dampness, termites, seepage, etc.).
• During the warranty period, repairs or replacements (if covered) will be provided at no cost, excluding transport and labor charges where applicable.
• Post-warranty, customers can avail of paid maintenance or repair services from us.